Refund Policy

Every initial purchase of the Erasery subscription ($119/year) comes with a 30-day money-back guarantee. If you’re not satisfied for any reason, email support@erasery.com from your account email within 30 days of the purchase date and we’ll refund the full amount to your original payment method. No questions required, no retention offers to click through.

We confirm every refund request by email and issue the refund within 5 business days of confirming it; your bank may take a few additional days to post it. Refunding ends your subscription immediately: removal requests already submitted to brokers on your behalf are not withdrawn (most brokers process them regardless), but monitoring, re-scans, and dashboard access stop.

Your subscription auto-renews annually, and we email you a reminder approximately 30 days before each renewal so a charge never surprises you. If a renewal goes through that you didn’t intend, contact us within 30 days of the renewal charge and we will refund it in full. After 30 days, renewal charges are non-refundable, but you can cancel at any time to stop the next one.

You can cancel in your account settings at any time — it takes two clicks and no phone call. Cancelling stops future renewals; you keep full access to your report, removals status, and monitoring through the end of the period you already paid for. Cancelling by itself does not trigger a refund; if you’re within a refund window described above, ask and we’ll issue it.

Anything unclear, or a situation these terms don’t cover? Write to support@erasery.com — a human reads it. Related terms live in our Terms of Service.